We know how important it is to you and your business when it comes to making changes to your site and content.  This is why we suggest you provide us as much detailed information as possible on each ticket.  We want to get it done quick, efficiently, and correctly as you visioned.  The more information you provide us, the quicker and more precise the job gets done without going back and forth.

Things that will help speed up the request and get it done right.

  • Any images or screenshots with marked information or instructions.  Visual aids always get quicker and more precise results.
  • Links to the pages that are involved in the request
  • Submit one ticket per request.  We want to make sure we both have clear written record that can be tracked to a closed ticket.  This way nothing can get lost or mixed up with a multiple request ticket. 
  • One of the best and really easiest is a quick and simple video.  Screencast-o-matic is a free screen capture and recording software.  You can simply record us a video highligting what you want done and we'll take it from there.  Once you get accustomed to using it, it's super simple and very effective in communicating your request.

Click here to submit an update request now.

Update Request Form